Great to hear on twitter yesterday that the marketing manager for Flagship Housing who runs their twitter and Facebook accounts has set up a blog to help other RSLs and Local Authorities start using social tools to engage with their customers.
Housing Associations are really good candidates for social media use, and this fact has recently been pointed to in the national and trade press, though the latter article from Inside Housing is lacking a little content. Lets hope ventures like the Flagship blog will help get the discussion quality up a bit.
Liam has written a very good post about Twitter vs Facebook here – I recommend you take a look.
(disclosure – Flagship Housing Group are one of my employers’ clients, one reason why I noticed their new venture into WordPress!)